Cross-border freight: customs details to include

Short answer

A cross-border request needs the agreed Incoterms, the commercial and customs documents, the parties' identifiers (such as an EORI number in the EU), and accurate goods values and codes — on top of the usual route and timing.

Why customs detail matters

Missing customs information is one of the most common causes of held or delayed international loads. Carriers and customs agents need to know who clears the goods, and on what terms, before the vehicle moves.

What to include

Make the customs responsibilities and goods details unambiguous.

• Incoterms and the named place.
• Commercial invoice and packing list.
• EORI or customs registration of the parties.
• Commodity codes and declared value.
• Who handles export and import clearance.
• Any licences, certificates, or controlled-goods paperwork.

A planning brief, not customs brokerage

Jaly helps you state the information clearly. Customs clearance, duties, and declarations remain the responsibility of the trader, the broker, and the carrier.

How Jaly helps

Capture the route, goods, and customs notes in one brief so the carrier and any customs agent see consistent details from the start.

Quick questions